We’d love to hear from you! 💌
At Aurina, your satisfaction means everything to us. Whether you have a question about your order, need help with sizing, or simply want to share your feedback — our team is always here to assist you.


💬 Get in Touch

📧 Email: aurinaofficial.pk@gmail.com

We aim to respond to all messages within 24–48 hours on working days.


How Can We Help You?

We’re always happy to assist you with:

  • 📦 Order Tracking: Check the status or delivery updates of your order.

  • 👗 Product Inquiries: Get help with sizing, material, or product availability.

  • 🔄 Returns & Exchanges: Learn how to return or exchange your items easily.

  • 💳 Payments & Refunds: Resolve payment issues or ask about refund status.

  • 💬 General Questions: Have feedback or need guidance? We’re here to help!


🕒 Customer Support Hours

🗓️ Monday – Friday: 9:00 AM – 6:00 PM
📅 Saturday & Sunday: Closed (but you can still drop us a message — we’ll get back to you as soon as possible!)